**Privacy Policy for FlyFair Training Ltd**
Effective Date: 01/01/2024
FlyFair Training Ltd ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile applications, and any related services (collectively, the "Services"). FlyFair Training Ltd provides flight training services in the UK through approved training partners. Please read this policy carefully to understand our practices regarding your information and how we will treat it.
**1. Information We Collect**
We collect the following types of information:
**a. Information You Provide to Us: **
- Personal information such as your name, email address, phone number, and payment details when you register for training, book courses, or contact customer support.
- Content you share with us, such as feedback, reviews, or inquiries.
**b. Information We Collect Automatically: **
- Device and usage information, including your IP address, browser type, operating system, and pages visited.
- Cookies and similar technologies to enhance your experience and track usage patterns.
**c. Information from Third Parties: **
- Data from approved training partners related to your flight training progress.
- Social media information if you connect your account to third-party platforms.
**2. How We Use Your Information**
We use your information for the following purposes:
- To provide, operate, and improve our Services.
- To process course registrations, payments, and training-related transactions.
- To communicate with you about your account, training schedules, or customer service inquiries.
- To send promotional communications, subject to your preferences.
- To personalize your experience and offer tailored recommendations.
- To comply with legal obligations and enforce our terms of service.
**3. Sharing Your Information**
We may share your information in the following circumstances:
- With approved training partners to facilitate your flight training and ensure regulatory compliance.
- With service providers who help us operate and improve our Services.
- With legal or regulatory authorities when required by law.
- In connection with business transactions such as mergers, acquisitions, or asset sales.
- With your consent or as otherwise disclosed at the time of collection.
**4. Your Rights and Choices**
You have the following rights regarding your information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we update or correct inaccurate information.
- Deletion: You can request that we delete your personal information, subject to legal obligations.
- Marketing Preferences: You can opt out of promotional communications by following the unsubscribe instructions in our emails.
- Cookies: You can manage your cookie preferences through your browser settings.
**5. Data Security**
We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system can guarantee complete security.
**6. Data Retention**
We retain your information only as long as necessary to provide our Services and fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
**7. International Data Transfers**
If you are accessing our Services from outside the UK, your information may be transferred to and processed in a country with different data protection laws. By using our Services, you consent to such transfers.
**8. Third-Party Links**
Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
**9. Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date." Your continued use of the Services after such changes constitutes your acceptance of the updated policy.
**10. Contact Us**
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
FlyFair Training Ltd Privacy Team
Email: info@flyfair.co.uk
Address: 61 Bridge Street, Kington, HR5 3DJ
Thank you for trusting FlyFair Training Ltd with your information. We are committed to ensuring your privacy and providing a secure experience.